Evans Glass Customer Policies

• A customer is the most important person in any business
• A customer is not dependent on us. We are dependent on them.
• A customer is not an interruption to our work. They are the purpose for our work.
• A customer does us a favor when they contact us.
• A customer is an essential part of our business, not an outsider.
• A customer is not just money in the bank; they are people with feelings and deserve to be treated with kindness and respect.
• A customer is a person who comes to us with their needs and wants; it is our job to fulfill them.
• A customer deserves the most courteous attention we can give them because they are the lifeblood of the business. The customer pays our salary.
• Without customers, we would have to close our doors. Don't ever forget it.